- How quickly can I get a same-day appointment?
Most days we can accommodate same-day bookings within 2–3 hours. Peak evenings (7–10PM) fill earliest — mornings and early afternoons are almost always immediately available.
- Do I need to book in advance?
No. Same-day bookings are welcome. For a specific therapist or peak evening slot, 24 hours' notice gives the best availability.
Yes. Leva Hotel parking is complimentary for spa guests. No meters, no time limits.
- Are you really open until 1AM?
Yes, every day including weekends. Last booking for a 60-minute session: 12:15AM. Last booking for 90 minutes: 11:30PM.
- Can I walk in without booking?
You can, but messaging first means your room is prepared and your therapist is ready when you arrive. Walk-ins are served subject to immediate availability.
- How do I find Aurrum inside Leva Hotel?
Enter via the main hotel entrance on Sheikh Zayed Collector Road. Aurrum Luxurious Spa is signposted from the lobby. If in doubt, ask reception.
- Do you have Russian or Ukrainian-speaking therapists?
Yes. Mention your language preference when booking via WhatsApp and we will assign accordingly.